What's the best way to use a database for distributed organizing? Can Salesforce even do this? Plus, beautiful, custom watercolor illustrations from the one and only Katie Blanchard.
facilitation/difficultation
Introducing two facilitation techniques for helping a group tackle difficult database questions, plus some personal reflection about how I'm showing up as a leader and co-conspirator.
toward a trauma-informed database culture
Five Trauma-Informed Care principles applied to our work as database managers... and a whole lotta opinions about what that means for our sector. Please engage with your ideas in the comments!
dashboard dr-UMMMM-er
Facing a perfect storm of issues leading to dashboard problems, I used the "5 why" and "Positive Changemaker Mindsets" approach to solve the problem (and you can too!)
May sketches
May, you really kicked my butt! Keep reading for a sorta-retrospective and some cute data-tastic moments. Also, join the Philly chapter of Amplify!
Dear Spreadsheet Whisperer, What’s an Object?
What do unicorns, squirrels, and building blocks have to do with healing the Admin / End User divide? Read more to see my answer to an illustrious Salesforce User who's looking for resources to support her organization's Admin team to connect with a non-technical audience.
open (source) sesame
What I'm learning at a Salesforce.org Community Sprint in Long Beach, CA.... from admin skills to being WAY over my head with a coding working, and sticking it out anyway. Plus, HI and THANK YOU to TDAA readers who I got to meet in person!
Behind the Scenes with Amplify Study Groups
This post is about a labor of love. It's about administrative logistics, signup forms, and unglamorous data validation. It's behind the scenes, it's in the weeds, its everything most organizations WON'T tell you.
honoring dr. king
I believe that movement building and smart infrastructure go hand in hand. It's a travesty that in our efforts to re-tell stories about the civil rights movement, we don't share or even necessarily understand how the work actually got done. As we honor Dr. King, let's also honor the invisible labor that make movements thrive.
oops baby
You’ve heard of oops babies, right? This post is about being an oops database manager – in the field, we call them, “accidental admins.” It’s a story about how I made this my career (as early in my career as I am, I really love what I do!) and the values that guide my work.
