call me, maybe vol ii

I gave myself the title of "Chief Problem Solver." It fit like a Croc. A little squishy, a little dorky, but most of all comfortable and with room to evolve. In this post, some behind the scenes process notes about a project to find the perfect call-forwarding system for a small-scale and super-impactful local nonprofit. Oh yeah, and "I'm" trying out writing in the third-person-epic style.

culture

You might be thinking... my org has a crummy data culture! We are crabby, confused, chaotic, critical, and resource-constrained! How do we get curious, collaborative, clear and celebratory? Read on for some tried and true strategies!