Introducing two facilitation techniques for helping a group tackle difficult database questions, plus some personal reflection about how I'm showing up as a leader and co-conspirator.
Five Trauma-Informed Care principles applied to our work as database managers... and a whole lotta opinions about what that means for our sector. Please engage with your ideas in the comments!
Solving database problems is kind of like cooking without a recipe! In this post ... how to send donation notifications (plus installment info from recurring donations) plus a cute koala meme!
Facing a perfect storm of issues leading to dashboard problems, I used the "5 why" and "Positive Changemaker Mindsets" approach to solve the problem (and you can too!)
"If it ain't broke, don't fix it." But if you have a broken system, HOW do you fix it? With help from friends of course! Three vignettes about advice, mentorship, and being connected to a community of Salesforce practitioners.
What do unicorns, squirrels, and building blocks have to do with healing the Admin / End User divide? Read more to see my answer to an illustrious Salesforce User who's looking for resources to support her organization's Admin team to connect with a non-technical audience.
It's rare to see "list-icles" on this blog but I wanted to compile some excellent resources and articles to share with the TDAA community. Stop by for links to beautiful stock photos of people of color, stay for a special segment on "what I'm reading." Plus, more!
Isn't it great when spreadsheets just WORK, making your repetitive tasks faster and more accurate? Here are two examples of spreadsheet tools I've built with a combination of Salesforce exports and spreadsheet prowess. Using them makes me feel proud and blissful!
Spreadsheets or life-in-general bringing you stress? Here's a tutorial about how to wrangle your spreadsheets with the "Group Rows" function. Plus, a mindfulness exercise!